UPDATE : We are currently closed for drop in and face to face advice due to the Coronavirus pandemic. If you need to contact us please call 0300 330 1179 or email advice@caew.org.uk

We will come back to you as soon as we can.

We have offices in the following areas:-

Walton

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Citizens Advice Elmbridge (West)
The Elmbridge Community Hub
72 High Street
Walton on Thames

Surrey
KT12 1BU

Opening Times

Monday: 09:30 – 15:30
Tuesday: 09:30 – 15:30
Wednesday: 09:30 – 12:30
Thursday: 09:30 – 15:30
Friday: 09:30 – 12:30

First Wednesday each month 17:00 – 19:00 drop in session only.

Alternatively call our Advice Line on 0300 3301179 during the above opening times or email us with your query or get online advice.

Citizens Advice in the Community

We also hold outreach services in the following places:-

Hersham Centre for the Community

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Hersham Centre for the Community
Queens Road
Hersham
Surrey
KR12 4AB

Opening Times

Wednesday: 10:00 – 12:00 

Alternatively call our Advice Line on 0300 3301179 during the above opening times or email us with your query or get online advice.

Weybridge Centre for the Community

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Weybridge Centre for the Community
Off Churchfield Road
Weybridge
Surrey
KT13 8DB

Opening Times

Thursday: 10:00 – 12:00

Alternatively call our Advice Line on 0300 3301179 during the above opening times or email us with your query or get online advice.

Walton Centre for the Community

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Walton Centre for the Community
Manor Road
Walton on Thames
Surrey
KT12 2PB

Opening Times

First Tuesday each month: 10:00 – 12:00

Alternatively call our Advice Line on 0300 3301179 during the above opening times or email us with your query or get online advice.

Older Peoples Advisory Service Weybridge

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Weybridge Centre for the Community
Off Churchfield Road
Weybridge
Surrey
KT13 8DB

Opening Times

Monday and Friday: 09:30 – 12:00

Alternatively call our Advice Line on 0300 3301179 during the above opening times or email us with your query or get online advice.

What we do for you…

When you first contact us our adviser will give you a brief initial assessment so we can review your problem.  We will then decide on a course of action to help you with your problem which may involve making an appointment for you.

How we help...

Our Advisers will research your options and look at the possible outcomes of different courses of action. They will not tell you what to do but help you to make your own decisions based on the information they are able to give you. All our advice is tailored to individual need and client focused. Our staff are trained to advise on many topics including:

• Debt
• Welfare Benefits
• Housing
• Employment
• Family and personal matters
• Taxes
• Consumer
• Immigration and nationality

Our Advisers use up to date information so that you receive the most appropriate advice.

Appointments

Our appointments last approximately 45 minutes. We recognise that unforeseen circumstances sometimes mean that clients are late or miss their appointment. Please let us know if you cannot make your appointment so we can offer it to someone else.

Older Peoples Advisory Service, Weybridge

Visit our  Older Peoples Advisory Service page for more information