We are here to help
04 May 2020
Helping people with problems caused by Corona Virus
30 Apr 2020
Coronavirus - Update
17 Mar 2020
If you are looking for a voluntary position, now is a great time to join our team here at Citizens Advice Elmbridge West.
Many of our volunteers help our clients online, over the phone and face to face, to explore the issues that they need help with and find the information they need to solve their problems.
Some roles involve supporting clients to find this information themselves and to take action, for example, to use a computer to manage their money, pay their council tax bill or find a rented property.
Other roles may involve helping clients with one specific issue, such as completing a benefits form or switching energy provider, and many of our volunteers help clients with a range of issues, supporting them to weigh up their options and to take action.
Some examples of what you could do:
No prior experience is necessary in these areas as you’ll receive full training.
Some roles will involve helping clients over the phone, others will involve helping clients online, or face to face at your local Citizens Advice office in Walton on Thames or outreach sites in Walton on Thames, Weybridge and Hersham.