How can Citizens Advice help me?

How to get help





Crisis Contact

What we are doing

Changing lives

Citizens Advice Elmbridge West is a local charity which provides free, independent, confidential and impartial advice to everyone who lives, works or studies in the communities of Walton, Weybridge and Hersham.

How to find us

In honour of the Queen’s Jubilee, our office will be closed on both Bank Holidays Thursday 2nd and Friday 3rd June 2022. Regular office hours will resume on Monday 6th June 2022. We apologise for any inconveniences this may cause. 

Our Reception is open for face-to-face basic enquiries from 1000hrs -1200hrs when staffing allows. Otherwise, our normal non face to face times are below. All appointments with advisers need to be pre-booked. If you need to contact us, please call 0808 278 7887 or email

Opening Times

Monday 9:30am – 3:30pm
Tuesday 9:30am – 3:30pm
Wednesday 9:30am – 12:30pm
Thursday 9:30am – 3:30pm
Friday 9:30am – 12:30pm

Call 0808 278 7887


We want to tailor our advice to best meet your needs!

We are gathering information on spending habits, personal wellbeing and healthy relationships of people living in Elmbridge, so that ... read more

Recent visit from MP Dominic Raab

Last Friday we had a visit from our local MP and Deputy Prime Minister Dominic Raab to discuss what ... read more

Our impact in 2020-2021


clients helped


issues handled


gained for our clients


Our supporters