Visit Us

Our Reception is open for face-to-face basic enquiries from 1000hrs -1200hrs Monday to Friday. Otherwise, our normal non face to face times are below. All appointments with advisers need to be pre-booked. If you need to contact us, please call 0808 278 7887 or email

Opening times

Monday 9:30am – 3:30pm
Tuesday 9:30am – 3:30pm
Wednesday 9:30am – 12:30pm
Thursday 9:30am – 3:30pm
Friday 9:30am – 12:30pm

How to find us

Our address

Citizens Advice Elmbridge (West)
Elmbridge Community Hub,
The Old School House,
72 High St,
KT12 1BU