Benefits Adviser – Job Opportunity

We are seeking someone who is passionate about giving an effective service to those most in need and who is not afraid to drive change and improvement. You will need to demonstrate that you are a strong team player, with a strategic view as well as an eye for detail, and have great people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude. You will be Citizens Advice trained with experience of advice quality assessment, ideally also with Advice Service Supervision experience.

Job title: Benefit Adviser
Reporting to: Head of Advice Services
Salary: £27,000 FTE 
Hours of work:  36 hours a week (job share considered)
Location: Walton on Thames 
Closing date: No closing date: please apply as soon as possible as we will close to applications once the position is filled

For the full job pack please click here – 

For an application form please click here – 

Completed Applications to

Job Opportunity – Young Adviser Intern

This is an exciting opportunity to join our growing team and influence change and improvement across the organisation. We are seeking a young person to join and be part of the Citizens Advice service delivery team as a Young Adviser Intern. You will also support the Young Citizens Advice project in outreach delivery and awareness workshops in the community and assist with the quarterly youth forum meetings. The role is ideal for a college leaver, placement student, or graduate seeking their first role in the charity sector.

Role : Young Adviser – Intern

Contract : 12 Months Fixed Term Contract

Reporting to : Youth Services Manager

Hours : 36 hours a week (Full Time)

Salary : £17,241

Location : Citizens Advice Elmbridge (West) – Walton on Thames.

Person specification

  • Strong IT skills- use of Microsoft Word, Excel, and Powerpoint (s)
  • Good communication skills, including the ability to research, analyse and interpret information, produce and present reports verbally and in writing (s)
  • Developed personal skills- including being friendly, approachable, good listener and non- judgemental (s)
  • Able to engage with young people in the community
  • Ability to deliver presentations to small groups
  • Self- motivated and dedicated to training and improvement

Skills marked with (s) will be used when shortlisting

For the full job pack – please click here.

For an application form – please click here.

No closing date: please apply as soon as possible as we will close to applications once the position is filled

Completed Applications to