Maintaining our service

Whilst maintaining our core advice services, we are also innovating ways to improve access to our service across the community.

Some of the key projects we are working on this year are:

  • GP Outreach – we have launched a pilot scheme January 2024 funded by the Mental Health Investment Fund to offer advice in a GP Surgery setting. The project is based at the Fort House Surgery in Walton on Thames.
  • 16-24’s Project – increasing awareness of the Citizens Advice service and engagement rates of 16-24 year olds living in Elmbridge.
  • Debt and Benefits Advice – supporting those in need of in-depth debt advice as we see demand increase for support during the cost of living crisis.
  • Older Adults – finding ways to help support older adult residents, developing new outreach and referral pathways.

Supporting everyone

Any money we fundraise can directly support people in Walton on Thames, Weybridge and Hersham today to receive free, confidential, impartial and independent advice.

Events and Challenges

Get involved

During the course of the year we run various team fundraising events. Keep a look out on our news page for the next planned events!

We would be delighted if you could take part in a challenge and fundraise on our behalf. If you need any support please contact us.

Become a Corporate Partner

Let's work together

We believe there are lots of ways your organisation, employees and customers can benefit by partnering with us,  working together to make a difference in our local community. We are open to finding meaningful ways to work with local businesses and favour a partnership approach.

We know that every organisation is different, so we welcome all enquiries.

Fundraise as you shop


Did you know that whenever you buy anything online – from your weekly shop to your annual holiday – you could be raising free donations for Citizens Advice Elmbridge (West) with easyfundraising?

There are over 6,000 shops and sites on board ready to make a donation – including eBay, Argos, John Lewis, ASOS, and M&S – and it won’t cost you a penny extra to help us raise funds.

All you need to do is:

  1. Sign up to raise funds for Citizens Advice Elmbridge (West) as you shop online.
  2. Every time you shop online, go to easyfundraising first to find the site you want and start shopping.
  3. After you’ve checked out, the retailer will make a donation to Citizens Advice Elmbridge (West) at no extra cost to you whatsoever!

There are no catches or hidden charges and Citizens Advice Elmbridge (West) will be really grateful for your donations.

Facebook Fundraiser

Facebook fundraisers are a brilliant way of raising money for Citizens Advice Elmbridge West. You can easily create your own in minutes and share with your friends and family to help you reach your goal. Facebook will automatically suggest setting up a Facebook fundraiser when it’s near your birthday but there are lots of other occasions where you can create one to help us raise vital funds.

Elmbridge Lottery

Play Elmbridge Community Lottery and support your community with a fundraising lottery.

At least 60% from each ticket sold goes to support Elmbridge, and there’s a chance to win the £25,000 jackpot every week!

Help us spread the word

Community Events

We are very happy to support local community events as this helps build awareness across the community of what we do.
Please get in touch if you are running an event and you would like us to be there!

Public Speaking

We also welcome public speaking opportunities from community groups, businesses, churches, libraries, schools and colleges. We are happy to share more information about the work we do and our impact in the community. Get in touch about your event.