Our research

As a result of our casework we:

  • send powerful and in-depth Evidence Forms to Citizens Advice Central Office in order to influence the Government when they are planning new laws,
  • highlight issues that are affecting our clients to MPs, local councillors and other policy makers,
  • talk with Surrey and Elmbridge Councils about their services,
  • work with local housing associations for the benefit of their tenants.

Our campaigns

Working together

Recently we have taken part in national campaigns such as Scams Awareness, Keeping the £20 Uplift to Universal Credit and Big Energy Saving Winter.

Citizens Advice Elmbridge (West) also liaise with neighbouring Citizens Advice offices to identify and research local issues that are adversely affecting our clients and we work together to improve outcomes for local people.

What's happening now

We are gathering information on spending habits, personal wellbeing and healthy relationships of people living in Elmbridge, so that we can tailor the advice we give to serve our community in line with current issues. Please help us by filling out the questionnaires linked below:

Spending Habits

Personal Wellbeing

Healthy Relationships

You can find out more about our current national campaigns on the citizens Advice website.

If you would like to talk to us about a local issue in Elmbridge please email enquiries@caew.org.uk. To enable us to respond as quickly as possible, please include “R&C” in your email title.