Our impact in 2020-2021

4,939

clients helped

£396,153

gained for our clients

19,694

issues handled

£707,345

debts managed

£333,402

debt written off

How we are helping

People come to us with all sorts of issues, but debt, benefits and housing problems continue to be our clients’ main concerns. We support people in a variety of ways from initial advice right through to assisting with appeals and tribunals. We continue to reach out to the community to raise awareness of our services and increase accessibility to our advice, ensuring that the most vulnerable in the community are helped. Many successful outcomes would not be achieved without our assistance.